Our quality assurance system satisfies the requirements of DIN EN ISO 17100:2016-05 and is registered with DIN CERTCO under the number 7U460.
Our procedural instructions comprise all phases of orders handling, from the client inquiry to delivery of the translation. Aspects such as the selection of the translator, administration of technical resources and processing of complaints are also defined in our quality system.
We do not regard our quality system as something to boast about but rather as a tool to help us achieve our most important goal: the satisfaction of our clients.
Read a few Client opinions here.